Privacy Policy

1. Who we are

Trade Wind (“we”, “us”, “our”) provides construction and project management services. You can contact us using the details on our Contact page.

2. What information we collect

We may collect personal information when you contact us, including your name, email address, phone number, and the contents of your enquiry. When you visit our website, we may also collect technical information such as your IP address, browser type, device information, and pages you view.

3. How we collect information

We collect information when you submit a website enquiry form and when you browse our website (for example, through server logs and cookies/analytics where enabled).

4. Why we collect and use information

We use personal information to:

  • respond to enquiries and communicate with you about projects or services;
  • manage our business operations and records; and
  • maintain, secure, and improve our website and services.

5. Disclosure of information

We may disclose personal information to trusted service providers who help us operate our website and communicate with clients (for example, website hosting, IT support, email and analytics providers). We may also disclose information if required or authorised by law.

6. Cookies and analytics

Our website may use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.

7. Overseas recipients

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to work with providers that protect personal information.

8. Data retention

We keep personal information only as long as necessary for the purposes described above, including to respond to your enquiry and meet legal or business recordkeeping requirements.

9. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

10. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us. We will respond within a reasonable time.

11. Changes to this policy

We may update this Privacy Policy from time to time by publishing the updated version on our website.

We Build With Confidence.